Refund Policy
We stand behind the quality of every item we produce.
All products are made-to-order in the United States and carefully inspected before shipment.
Order Changes & Cancellations
Orders can be modified or canceled within 12 hours of purchase. After production begins, changes are no longer possible.
Returns & Exchanges
Due to the custom nature of our products, we only accept returns or replacements under the following conditions:
- Item is defective or damaged upon arrival
- Wrong item received
Requests must be submitted within 30 days of delivery with clear photo evidence.
Resolution Options
Once approved, we will offer:
- Free replacement (preferred), or
- Full refund to original payment method
Non-Refundable Cases
- Incorrect size/color selected by customer
- Shipping delays caused by carriers
- Minor color variations due to screen differences
Refund Processing
Refunds are processed within 3–7 business days after approval.